For Christmas 2018 we have extended our return window!

Any purchase made between the 2nd October 2018 and the 31st December 2018 can be returned up until the end of January 31st 2019*


Items need to be as received, unused and in original packaging with all labels attached.
Please contact us before returning an item.

When you return an item please ensure it is securely packaged and include a note of your order number, this will enable us to process your exchange or refund faster.

In the unfortunate & unlikely event that you receive a faulty item please contact us before returning it as we are unable to return any costs incurred during returning the item, unless previously agreed by an email from our sales office.

Contact us via:

01568 610 944

Open 9am to 4pm (Monday to Friday, excluding bank holidays)

Returns address:

Aspen of Hereford Limited
Unit B2 Brunel Road


*Purchases made before or after these dates fall under our 30 day return policy.