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Free shipping on all orders | Express delivery available on everything | Extended Christmas Returns
Free shipping on all orders | Express delivery available on everything | Extended Christmas Returns

Returns

Extended Christmas Returns - Any order placed on our website between 12th October 2021 and December 31st 2021 can be returned until 31st January 2022*

*Please note our standard returns policy still applies


Covid-19 - If you have had trouble returning an item within in the time frame due to self isolating please send us an email and we will be happy to help you out - hello@aspenofhereford.co.uk


We offer a 30 day return window on all orders.

Items need to be as received, unused and in original packaging with all labels attached.

Please email us before returning an item so we can send over all the details you will need - hello@aspenofhereford.co.uk - Please include you order number, if you are unable to locate this the full delivery address

When you return an item please ensure it is securely packaged. Once your item is back with us we aim to process the return within 2 working days.

In the unfortunate event that you receive a faulty item please contact us before returning it as we are unable to return any costs incurred during returning the item, unless previously agreed by an email from our customer service team.

Contact us via: hello@aspenofhereford.co.uk

With a note of your name and order number

Returns address:
Returns
Aspen of Hereford Limited
Unit B2
Brunel Road
Leominster
HR6 0LX